Landers McLarty Ford Customer Testimonials

May

22

2013

John Rothwell

Reason for visit: Sales
Recommend this dealership?: YES
Employees that assisted me: Gary Wood

Customer Service:

5.0
Friendliness of Staff:

5.0
Quality of Work/Product:

5.0
Price of Work/Product:

5.0
Overall Experience:

5.0
Overall Score:

5.0

We were very pleased. Gary was friendly, cooperative, and professional. He knew about all of the features on the vehicle that we purchased and made sure that he carefully explained them to our satisfaction.

May

21

2013

Denise Powers

Reason for visit: Sales
Recommend this dealership?: YES
Employees that assisted me: Frank Hernandez

Customer Service:

5.0
Friendliness of Staff:

5.0
Quality of Work/Product:

5.0
Price of Work/Product:

5.0
Overall Experience:

5.0
Overall Score:

5.0

May

19

2013

Mike Buffington

Reason for visit: Sales
Recommend this dealership?: YES
Employees that assisted me: gary wood

Customer Service:

5.0
Friendliness of Staff:

5.0
Quality of Work/Product: N/A
Price of Work/Product: N/A
Overall Experience:

5.0
Overall Score:

5.0

May

19

2013

Dennis Luft

Reason for visit: Sales
Recommend this dealership?: YES
Employees that assisted me: Bobby

Customer Service:

5.0
Friendliness of Staff:

5.0
Quality of Work/Product:

5.0
Price of Work/Product:

5.0
Overall Experience:

5.0
Overall Score:

5.0

Got a lot more truck than other dealers were offering for a lower cost. Great experience and Bobby went above and beyond to make us comfortable and satisfied. Will be referring everyone to Bobby and Landers McLarty.

May

7

2013

DeEdra Dodson

Reason for visit: Sales
Recommend this dealership?: YES
Employees that assisted me: Isaac Shuler, Curtis Ware

Customer Service:

4.0
Friendliness of Staff:

5.0
Quality of Work/Product:

4.0
Price of Work/Product:

4.0
Overall Experience:

5.0
Overall Score:

4.4

Isaac was awesome to work with. His patience with me as I changed my mind (every other day) on the details that I wanted...was very much appreciated. Highly recommend him to anyone that wants to purchase from this dealership.

May

6

2013

Joseph Beeler

Reason for visit: Sales
Recommend this dealership?: YES
Employees that assisted me: Gary Wood

Customer Service:

5.0
Friendliness of Staff:

5.0
Quality of Work/Product:

5.0
Price of Work/Product:

5.0
Overall Experience:

5.0
Overall Score:

5.0

We have previously bought a vehicle from Landers and worked with Gary Wood. That vehicle turned out to be a lemon but Gary and Landers worked with us to get through the problem. Even when we visit this dealership for service on our other Dodge vehicles Mr. Wood is always very pleasant and friendly. He is like family and always there to help us. We came in and ask Mr. Wood to be on the look out for us a good used, economical vehicle. As always, he came through for us. He really listens and called to tell us he had the perfect vehicle for us and asked us to come take a look. We test drove vehicle, completed sale and paperwork, and vehicle was cleaned and prepped within a few hours. We have bought several vehicles over the years but have found that when dealing with Gary Wood and all of the good folks at Landers they have made the process pretty painless. Kudos to Gary Wood!!!!

May

6

2013

Joe Beeler

Reason for visit: Sales
Recommend this dealership?: YES
Employees that assisted me: Gary Wood

Customer Service:

5.0
Friendliness of Staff:

5.0
Quality of Work/Product:

5.0
Price of Work/Product:

5.0
Overall Experience:

5.0
Overall Score:

5.0

Gary Wood is by far the best salesman you have. He listens to what the customer is looking for in their wants, needs and price rage. He is always very cheerful and out going and not all stuffy and stand offish. I will always deal with Gary Woods has our salesperson. But our over all experience with Landers was extremely pleasant, all the personnel we had dealings with were wonderful. Thank you for a very pleasant experience on purchasing our new car.

May

6

2013

TAMMIE STOKENBURY

Reason for visit: Sales
Recommend this dealership?: YES
Employees that assisted me: DENNIS / BLAKE

Customer Service:

5.0
Friendliness of Staff:

5.0
Quality of Work/Product:

5.0
Price of Work/Product:

5.0
Overall Experience:

5.0
Overall Score:

5.0

THE SALES GUYS WERE GREAT!

April

11

2013

Herbert & Opal Hancock

Reason for visit: Sales
Recommend this dealership?: YES
Employees that assisted me: Carrie Dinney

Customer Service:

5.0
Friendliness of Staff:

5.0
Quality of Work/Product:

5.0
Price of Work/Product:

5.0
Overall Experience:

5.0
Overall Score:

5.0

Carrie Disney is an outstanding sales person, did a great job selling us our new vehicle. Very friendy and very helpful with no high pressure sales pitch. She found us the vehicle we were looking for, She had it brought it from another dealership. It was very nice to work with someone who was interested in what you wanted not just to sell a vehicle. We recommend Carrie to anyone who is looking vehicle. She will find you the vehicle you want and make you happy you came to Landers/McLarty dealers.

April

2

2013

Bud Hervey

Reason for visit: Sales
Recommend this dealership?: YES
Employees that assisted me: Dwane Patterson

Customer Service:

5.0
Friendliness of Staff:

5.0
Quality of Work/Product:

5.0
Price of Work/Product:

4.0
Overall Experience:

5.0
Overall Score:

4.8

Excellent

March

28

2013

Andre Davis

Reason for visit: Sales
Recommend this dealership?: YES
Employees that assisted me: Bobby Flippo

Customer Service:

5.0
Friendliness of Staff:

5.0
Quality of Work/Product:

5.0
Price of Work/Product:

5.0
Overall Experience:

5.0
Overall Score:

5.0

Listened to what i needed/wanted. Then found a good product which fit all my needs. Then took care of all the leg work. Did all in a timely manner while still answering all my questions/concerns.The entire process went very smoothly, and I now own another vechile which i really enjoy. I have purchased other vechiles from the lot and Bobby, and have always been very pleased with the results.

January

16

2013

Larry Pichoff

Reason for visit: Sales
Recommend this dealership?: YES
Employees that assisted me: Alex and Oliver

Customer Service:

5.0
Friendliness of Staff:

5.0
Quality of Work/Product:

5.0
Price of Work/Product:

5.0
Overall Experience:

5.0
Overall Score:

5.0

My experience in purchasing my Honda CRV was an excellent experience. I commend the sales personnel for a professional and friendly customer oriented experience and would recommend this dealership to all my friends. Thank you. Larry A. Pichoff

January

11

2013

J. Smith

Reason for visit: Sales
Recommend this dealership?: YES
Employees that assisted me: Oliver

Customer Service:

5.0
Friendliness of Staff:

5.0
Quality of Work/Product:

5.0
Price of Work/Product:

5.0
Overall Experience:

5.0
Overall Score:

5.0

Oliver assisted us in making our purchase of a vehicle. He was friendly, helpful and informative. We will recommend Oliver and this dealership to our friends and family.

January

11

2013

Dario Ocampo

Reason for visit: Sales
Recommend this dealership?: YES
Employees that assisted me: Alex Aguilar

Customer Service:

5.0
Friendliness of Staff:

5.0
Quality of Work/Product:

5.0
Price of Work/Product:

5.0
Overall Experience:

5.0
Overall Score:

5.0

Alex Aguilar was very helpful in our recent car purchase at your dealership. I truly enjoyed our experience at Ford-Landers-McLarty. Would I recommend Alex to our friends? Absolutely! Also, Jorge in the financing department was very nice and helpful. We will comeback again.

January

11

2013

Patrick Matney

Reason for visit: Sales
Recommend this dealership?: YES
Employees that assisted me: Alex Aguilar

Customer Service:

5.0
Friendliness of Staff:

5.0
Quality of Work/Product:

5.0
Price of Work/Product:

5.0
Overall Experience:

5.0
Overall Score:

5.0

Alex and the staff did their best to help my wife and I obtain the best possible product and deal they could. We were treated with great respect and cheerfulness. I would highly recommend this dealership to all intersted in obtaining a high quality Ford product.

January

8

2013

Lance Lewsader

Reason for visit: Sales
Recommend this dealership?: YES
Employees that assisted me: Steve Hudson, Brian Newpher

Customer Service:

5.0
Friendliness of Staff:

5.0
Quality of Work/Product:

5.0
Price of Work/Product:

5.0
Overall Experience:

5.0
Overall Score:

5.0

Landers has me as a lifetime customer. They have treated me with so much respect and made me feel like I am important to them. I recommend them to everyone I know.

January

6

2013

Johnny Caudill

Reason for visit: Sales
Recommend this dealership?: YES
Employees that assisted me: Chance Kipness , Marcus Whitmore.

Customer Service:

5.0
Friendliness of Staff:

5.0
Quality of Work/Product:

5.0
Price of Work/Product:

5.0
Overall Experience:

5.0
Overall Score:

5.0

January

5

2013

Danette Bowles

Reason for visit: Sales
Recommend this dealership?: YES
Employees that assisted me: Dwayne Patteson

Customer Service:

5.0
Friendliness of Staff:

5.0
Quality of Work/Product:

5.0
Price of Work/Product:

5.0
Overall Experience:

5.0
Overall Score:

5.0

This was the best experience I have ever had buying a new vehicle. Everyone was very helpful and friendly. I would definitely recommend, and purchase there again. Dwayne was great!

January

4

2013

Reason for visit: Sales
Recommend this dealership?: YES
Employees that assisted me: Rich Allesnworth

Customer Service:

5.0
Friendliness of Staff:

5.0
Quality of Work/Product:

5.0
Price of Work/Product:

5.0
Overall Experience:

5.0
Overall Score:

5.0

Very good experience. in less than 24 hours, Rich had shown us the truck we wanted, and coordinated all the teams to get us in the truck quickly. Thanks Rich and Team!

December

23

2012

Jack Moretto

Reason for visit: Sales
Recommend this dealership?: YES
Employees that assisted me: Tyler putts

Customer Service:

5.0
Friendliness of Staff:

5.0
Quality of Work/Product:

5.0
Price of Work/Product:

5.0
Overall Experience:

5.0
Overall Score:

5.0

I must say Tyler was so great very honest and has passion for his clients. He treated me like I was very important and new what I wanted. .I delt with other sales men before this was the best. One by far. Great job Tyler merry christmas I will use u again and again. And thanks landers mclarty for a great experince.

December

22

2012

dario melchiori

Reason for visit: Sales
Recommend this dealership?: YES
Employees that assisted me: isaac shuler

Customer Service:

5.0
Friendliness of Staff:

5.0
Quality of Work/Product:

5.0
Price of Work/Product:

5.0
Overall Experience:

5.0
Overall Score:

5.0

great staff great service nice people

December

22

2012

Larry Keaton

Reason for visit: Sales
Recommend this dealership?: YES
Employees that assisted me: Oliver Mulcahy

Customer Service:

5.0
Friendliness of Staff:

5.0
Quality of Work/Product:

5.0
Price of Work/Product:

5.0
Overall Experience:

5.0
Overall Score:

5.0

December

21

2012

Mark Olszewski

Reason for visit: Sales
Recommend this dealership?: YES
Employees that assisted me: Gary Wood

Customer Service:

5.0
Friendliness of Staff:

5.0
Quality of Work/Product:

5.0
Price of Work/Product:

5.0
Overall Experience:

5.0
Overall Score:

5.0

December

21

2012

Reason for visit: Sales
Recommend this dealership?: YES
Employees that assisted me: Rick Allensworth

Customer Service:

5.0
Friendliness of Staff:

5.0
Quality of Work/Product:

5.0
Price of Work/Product:

5.0
Overall Experience:

5.0
Overall Score:

5.0

December

4

2012

Harold Laird

Reason for visit: Sales
Recommend this dealership?: YES
Employees that assisted me: Marcus Whitmore

Customer Service:

5.0
Friendliness of Staff:

5.0
Quality of Work/Product:

5.0
Price of Work/Product:

5.0
Overall Experience:

5.0
Overall Score:

5.0

Very friendly helpful people.

December

4

2012

Travis Koester

Reason for visit: Sales
Recommend this dealership?: YES
Employees that assisted me: Oliver M.

Customer Service:

5.0
Friendliness of Staff:

5.0
Quality of Work/Product:

5.0
Price of Work/Product:

5.0
Overall Experience:

5.0
Overall Score:

5.0

Friendly helpful folks in the used part, I've bought 4 vehichles in the last 4 years and will continue to go back as they keep treating me good.

December

2

2012

James Nixon

Reason for visit: Sales
Recommend this dealership?: YES
Employees that assisted me: Rich Allensworth

Customer Service:

5.0
Friendliness of Staff:

5.0
Quality of Work/Product:

5.0
Price of Work/Product:

5.0
Overall Experience:

5.0
Overall Score:

5.0

Rich was an extremely helpful and knowledgeable sales person. All of my questions were answered quickly and thoroughly. Negotiation phase was quick, painless, and easy. Rich assisted me every step of the way. To make it even better, when my truck was delivered to me Rich reviewed all options and how everything worked from bumper to bumper. A true professional. Could not be more pleased with the dealership or sales staff. Highly recommended to my friends and will definately shop here again. Thanks Rich for everything!

November

30

2012

Reason for visit: Sales
Recommend this dealership?: YES
Employees that assisted me: Leon Elsea

Customer Service: N/A
Friendliness of Staff:

5.0
Quality of Work/Product:

5.0
Price of Work/Product:

5.0
Overall Experience:

5.0
Overall Score:

5.0

The salesman, Leon Elsea, was friendly, informative and very helpful with my experience in purchasing my Jeep Commander. The experience I had with Leon and the staff of Landers-McClarty, 3 years ago when I purchased a vehicle, is the reason I went back to Landers-McClarty for my newest purchase. I will reccommend this dealer to anyone.

November

20

2012

Zack Cox

Reason for visit: Sales
Recommend this dealership?: YES
Employees that assisted me:

Customer Service:

5.0
Friendliness of Staff:

5.0
Quality of Work/Product:

5.0
Price of Work/Product:

5.0
Overall Experience:

5.0
Overall Score:

5.0

They were very efficeint at getting things done. I think we both got a great deal.

November

20

2012

Ella Kirby

Reason for visit: Sales
Recommend this dealership?: YES
Employees that assisted me: Marcus W.

Customer Service:

5.0
Friendliness of Staff:

5.0
Quality of Work/Product:

5.0
Price of Work/Product:

5.0
Overall Experience:

5.0
Overall Score:

5.0

The experience was very comfortable,the first time we were there and purchased two automobiles from Marcus. So when I knew it was time for me to trade my truck that the only place that I wanted to deal with was Landers and Marcus. I had stopped at other deals just to get ideals of what they where like and I tell you that Landers and Marcus are so much more customer focused. I thank ya'll for making this purchase more comfortable.

November

20

2012

Ian Rowland

Reason for visit: Sales
Recommend this dealership?: YES
Employees that assisted me: Rich Allensworth

Customer Service:

5.0
Friendliness of Staff:

5.0
Quality of Work/Product:

4.0
Price of Work/Product:

4.0
Overall Experience:

5.0
Overall Score:

4.6

Rich was very professional and very knowledgeable, not at all pushy. He is an excellent ambassador for Ford. Leasing process was very sleek process from start to finish. Would recommend. Many thanks.

November

19

2012

Reason for visit: Sales
Recommend this dealership?: YES
Employees that assisted me: Leon Elsea

Customer Service:

5.0
Friendliness of Staff:

5.0
Quality of Work/Product:

5.0
Price of Work/Product:

5.0
Overall Experience:

5.0
Overall Score:

5.0

October

18

2012

Neil Weatherton

Reason for visit: Sales
Recommend this dealership?: YES
Employees that assisted me: Dennis Shepard

Customer Service:

5.0
Friendliness of Staff:

5.0
Quality of Work/Product:

5.0
Price of Work/Product:

5.0
Overall Experience:

5.0
Overall Score:

5.0

Good

October

16

2012

Roger Preston

Reason for visit: Sales
Recommend this dealership?: YES
Employees that assisted me: Tyler Pults

Customer Service:

5.0
Friendliness of Staff:

5.0
Quality of Work/Product:

5.0
Price of Work/Product:

5.0
Overall Experience:

5.0
Overall Score:

5.0

Great experience. Tyler was able to do everything I asked at a price I was willing to pay. Without any high pressure or attempt to do anything other then what I came in for.

October

16

2012

James Kneedler

Reason for visit: Sales
Recommend this dealership?: YES
Employees that assisted me: Bobby Flippo

Customer Service:

5.0
Friendliness of Staff:

5.0
Quality of Work/Product:

5.0
Price of Work/Product:

5.0
Overall Experience:

5.0
Overall Score:

5.0

Excellent salesman! This is the third vehicle purchased from Bobby Flippo and Landers. Bobby always goes out of his way to help. He is very honest, not pushy and very sincere. Excellent follow-up on any issue. A true asset to Landers/McLarty Many Thanks, James

October

15

2012

Gary Jenkins

Reason for visit: Sales
Recommend this dealership?: YES
Employees that assisted me: Chance Kipness

Customer Service:

5.0
Friendliness of Staff:

5.0
Quality of Work/Product:

5.0
Price of Work/Product:

5.0
Overall Experience:

5.0
Overall Score:

5.0

I loved my experience with the dealership, I was treated like gold my entire visit. I would be more than happy to recommend Landers McLaerty to anyone.

October

14

2012

Sandra Hanson

Reason for visit: Sales
Recommend this dealership?: YES
Employees that assisted me: Oliver Mulcahy

Customer Service:

5.0
Friendliness of Staff:

5.0
Quality of Work/Product:

5.0
Price of Work/Product:

5.0
Overall Experience:

5.0
Overall Score:

5.0

Pleased with dealership.

October

9

2012

Laura Montgomery

Reason for visit: Sales
Recommend this dealership?: YES
Employees that assisted me: Alex

Customer Service:

5.0
Friendliness of Staff:

5.0
Quality of Work/Product:

4.0
Price of Work/Product:

4.0
Overall Experience:

5.0
Overall Score:

4.6

Sales staff put up with grumpy customers (myself and my husband) and did VERY well. He found us a vehicles that fit the parameters I required (not an easy ask). Thank you Alex Aguilar (you deserve all 5 stars) Finance Manager {Curtis Ware} shopped our loan and did good job getting us low interest rate on loan and selling he extra warranties. Overall we had a good experience.

October

7

2012

Robert Skaggs

Reason for visit: Sales
Recommend this dealership?: YES
Employees that assisted me: Oliver MulCahy

Customer Service:

5.0
Friendliness of Staff:

5.0
Quality of Work/Product:

5.0
Price of Work/Product:

5.0
Overall Experience:

5.0
Overall Score:

5.0

An enjoyable visit.

October

6

2012

Glenda Lovell

Reason for visit: Sales
Recommend this dealership?: YES
Employees that assisted me: Marcus whitmore

Customer Service:

5.0
Friendliness of Staff:

5.0
Quality of Work/Product:

5.0
Price of Work/Product:

5.0
Overall Experience:

5.0
Overall Score:

5.0

Great!, Got a car I love

October

5

2012

patrick simmons

Reason for visit: Sales
Recommend this dealership?: YES
Employees that assisted me: Mitch Shell

Customer Service:

5.0
Friendliness of Staff:

5.0
Quality of Work/Product:

5.0
Price of Work/Product:

5.0
Overall Experience:

5.0
Overall Score:

5.0

October

4

2012

Reason for visit: Sales
Recommend this dealership?: YES
Employees that assisted me: Dennis Shepard

Customer Service:

5.0
Friendliness of Staff:

5.0
Quality of Work/Product:

5.0
Price of Work/Product:

5.0
Overall Experience:

5.0
Overall Score:

5.0

September

7

2012

Alexander Cobos

Reason for visit: Sales
Recommend this dealership?: YES
Employees that assisted me: Jim

Customer Service:

5.0
Friendliness of Staff:

5.0
Quality of Work/Product:

5.0
Price of Work/Product:

5.0
Overall Experience:

5.0
Overall Score:

5.0

Jim Welch and the entire staff was very helpful with the purchase of my first vehicle. Although it was busy, the staff was able to help me in an efficient manner. I will recommend this dealership to others.

September

6

2012

Dan Willard

Reason for visit: Sales
Recommend this dealership?: YES
Employees that assisted me: Gary Wood

Customer Service:

5.0
Friendliness of Staff:

5.0
Quality of Work/Product:

5.0
Price of Work/Product:

5.0
Overall Experience:

5.0
Overall Score:

5.0

My experiance at your dealership has been excellant. Gary has always went that extra mile to accomadate my request and answer any questions I had. Everyone on the staff at your dealership the service department, finance team have all been great. I appreciate the excellant service and kindness. Thank you for everything. Dan Willard

September

5

2012

Alejandro Salinas

Reason for visit: Sales
Recommend this dealership?: YES
Employees that assisted me: Oliver Mulcahy, Sean Bradberry, and Chance.

Customer Service:

5.0
Friendliness of Staff:

5.0
Quality of Work/Product:

5.0
Price of Work/Product:

5.0
Overall Experience:

5.0
Overall Score:

5.0

I was very impressed with everyone who helped me in making my vehicle purchase. I did some research but the most helpful information I received was from Oliver, who did not mind going out of his way to answer any of my difficult questions. I am very busy with work and life and I do not have time for all the small talk, which worked out well because Oliver handled business fast and effectively. The place is clean, the water is cold, and the deals are hot. I'm pretty sure I got a new car for the price of a used one. Good job to the people of Landers/McLarty.

September

4

2012

Steve Anderson

Reason for visit: Sales
Recommend this dealership?: YES
Employees that assisted me: Clayton Houghland

Customer Service:

5.0
Friendliness of Staff:

5.0
Quality of Work/Product:

5.0
Price of Work/Product:

5.0
Overall Experience:

5.0
Overall Score:

5.0

Great Staff. Very Helpful. Would recommend this dealership to anyone

September

4

2012

Steve Anderson

Reason for visit: Sales
Recommend this dealership?: YES
Employees that assisted me: Clayton Houghland

Customer Service:

5.0
Friendliness of Staff:

5.0
Quality of Work/Product:

5.0
Price of Work/Product:

5.0
Overall Experience:

5.0
Overall Score:

5.0

Great Staff, Very Friendly and helpful. Would recommend this dealership to all my family and friends

August

31

2012

Robert & Anne Mathis

Reason for visit: Sales
Recommend this dealership?: YES
Employees that assisted me: Dennis Shepherd

Customer Service:

5.0
Friendliness of Staff:

5.0
Quality of Work/Product:

5.0
Price of Work/Product:

5.0
Overall Experience:

5.0
Overall Score:

5.0

Dennis show real interest in what we wanted in a car and worked hard to find the right vechile. Our Thanks for a job WELL DONE Bob & Anne Mathis

August

28

2012

Reason for visit: Sales
Recommend this dealership?: YES
Employees that assisted me: Leon Elsea

Customer Service:

5.0
Friendliness of Staff:

5.0
Quality of Work/Product:

5.0
Price of Work/Product:

5.0
Overall Experience:

5.0
Overall Score:

5.0

August

21

2012

William Simmons

Reason for visit: Sales
Recommend this dealership?: YES
Employees that assisted me: Jim Welch

Customer Service:

5.0
Friendliness of Staff:

5.0
Quality of Work/Product:

5.0
Price of Work/Product:

5.0
Overall Experience:

5.0
Overall Score:

5.0

Very friendly, knew my time was valuable, finalized purchase with a minimum of hassle. Everyone .was courteous and respectful. Thanks again. Bill

August

19

2012

Hulda Vela

Reason for visit: Sales
Recommend this dealership?: YES
Employees that assisted me: Gary Salter and Bobby Flippo

Customer Service:

5.0
Friendliness of Staff:

5.0
Quality of Work/Product:

5.0
Price of Work/Product:

5.0
Overall Experience:

5.0
Overall Score:

5.0

I was very pleased with the service I got and promt attention, they were very courteous and friendly. I will recommend everybody to go to Landers. They are the best dealers..Im so happy with my Ford Escape. Thank you so much Bobby and Gary. Sincerely Hulda Vela

August

19

2012

Reason for visit: Sales
Recommend this dealership?: YES
Employees that assisted me: Marcus Whitmore

Customer Service:

5.0
Friendliness of Staff:

5.0
Quality of Work/Product:

5.0
Price of Work/Product:

3.0
Overall Experience:

5.0
Overall Score:

4.6

I would recommend friends,family and coworkers to go to your dealership.

July

24

2012

STAN SUNDERMAN

Reason for visit: Sales
Recommend this dealership?: YES
Employees that assisted me: TRAVIS FANCHER

Customer Service:

5.0
Friendliness of Staff:

5.0
Quality of Work/Product:

5.0
Price of Work/Product:

5.0
Overall Experience:

5.0
Overall Score:

5.0

IT WAS A VERY PLEASURABLE VISIT AND I PURCHASED A NEW VEHICLE AND MR. TRAVIS FANCHER WAS VERY COURTEOUS AND A PLEASURE TO WORK WITH

July

23

2012

robin houdek-heis

Reason for visit: Sales
Recommend this dealership?: YES
Employees that assisted me: Bobby & Brian

Customer Service:

5.0
Friendliness of Staff:

5.0
Quality of Work/Product:

5.0
Price of Work/Product:

5.0
Overall Experience:

5.0
Overall Score:

5.0

Great experience! Friendly staff! Love my new Escape!

July

19

2012

Laura Silva

Reason for visit: Sales
Recommend this dealership?: YES
Employees that assisted me: Oliver and Alex

Customer Service:

5.0
Friendliness of Staff:

5.0
Quality of Work/Product:

5.0
Price of Work/Product:

5.0
Overall Experience:

5.0
Overall Score:

5.0

We love your dealership. We always work with Alex and Oliver and they are very professional and helpful and we will keep coming back to them with our car needs :)

July

13

2012

Frankie Fitch

Reason for visit: Sales
Recommend this dealership?: YES
Employees that assisted me: Rich Allensworth

Customer Service:

5.0
Friendliness of Staff:

5.0
Quality of Work/Product:

5.0
Price of Work/Product:

5.0
Overall Experience:

5.0
Overall Score:

5.0

We had a wonderful experience with the staff at this dealership. Our grandson is wanting to go back with us when the oil change is due to take advantage of the waiting room and view the new cars. Rich did a very good job of reviewing the car and introducing us to the staff. We felt like family. I want to thank the underwriter for finding a glitch on my credit report. I requested a report from Experian, found the error and I filed a dispute to get it corrected. This error had just happened and I had no knowledge of it. Thanks again for the experience. Our Best, Frankie & Marie Fitch

July

6

2012

Michael Overton

Reason for visit: Sales
Recommend this dealership?: YES
Employees that assisted me: Bobby Flippo

Customer Service:

5.0
Friendliness of Staff:

5.0
Quality of Work/Product:

5.0
Price of Work/Product:

5.0
Overall Experience:

5.0
Overall Score:

5.0

Bobby Flippo is a top notch dealer representative. I have dealt with Bobby on multiple occassions over the last 10 years, and this was actually our 4th purchase from him. If you want a hard working, honest salesperson, I highly recommend Bobby. No pressure from him at any time, and always there to answer questions. He is prompt in response as well.

July

2

2012

JARED BROWN

Reason for visit: Sales
Recommend this dealership?: YES
Employees that assisted me: Jim Welch

Customer Service:

5.0
Friendliness of Staff:

5.0
Quality of Work/Product:

5.0
Price of Work/Product:

5.0
Overall Experience:

5.0
Overall Score:

5.0

THIS IS THE 3RD VEHICLE I HAVE PURCHASED FROM LANDERS MCLARTY IN BENTONVILLE. JIM AS ALWAYS HAS TAKEN REAL GOOD CARE OF ME. I STRONGLY RECCOMEND THAT JIM BE RECONIZED AS YOUR BEST SALES PEOPLE BASED ON MY EXPERIENCE I WILL CONTINUE TO RECCOMEND LANDERS MCLARTY TO ANYONE THAT I KNOW IS LOOKING FOR A NEW AUTOMOBILE. RESPECTFULLY, JARED BROWN

June

13

2012

Tami Hornbeck

Reason for visit: Sales
Recommend this dealership?: YES
Employees that assisted me: Mitchell Nuckols

Customer Service:

5.0
Friendliness of Staff:

5.0
Quality of Work/Product:

4.0
Price of Work/Product:

5.0
Overall Experience:

5.0
Overall Score:

4.8

Sales and service staff very friendly and accommodating, not pushy. Enjoyed the more laid back experience and look forward to fun times in our new Jeep!

June

12

2012

Andy Hunter

Reason for visit: Sales
Recommend this dealership?: YES
Employees that assisted me: Travis Fancher

Customer Service:

5.0
Friendliness of Staff:

5.0
Quality of Work/Product:

5.0
Price of Work/Product:

5.0
Overall Experience:

5.0
Overall Score:

5.0

Second new car prchase from this dealer and this salesman in the last 3 months. Travis and the whole staff take very good care of you. Thank you for a very positive experience.

June

11

2012

Tom Beebe

Reason for visit: Sales
Recommend this dealership?: YES
Employees that assisted me: Gary Wood

Customer Service:

5.0
Friendliness of Staff:

5.0
Quality of Work/Product:

5.0
Price of Work/Product:

5.0
Overall Experience:

5.0
Overall Score:

5.0

This is not my first vehicle purchased from Landers. They have always been helpfull and friendly to work with. The service has also been a very good experience for me. Everyone at the dealership seems very knowledgible about their products and it really gives you peace of mind when purchasing a vehicle there. Gary Wood was just a lot of fun to deal with and I look forward to seeing him again soon.

June

10

2012

Reason for visit: Sales
Recommend this dealership?: YES
Employees that assisted me: Dwayne Patterson

Customer Service:

5.0
Friendliness of Staff:

5.0
Quality of Work/Product:

5.0
Price of Work/Product:

5.0
Overall Experience:

5.0
Overall Score:

5.0

June

3

2012

Katelin Howell

Reason for visit: Sales
Recommend this dealership?: YES
Employees that assisted me: Leon Elsea

Customer Service:

5.0
Friendliness of Staff:

5.0
Quality of Work/Product:

5.0
Price of Work/Product:

5.0
Overall Experience:

5.0
Overall Score:

5.0

Second but from this salesman and car lot, superb experience. 110% satisfied!

June

1

2012

Dennis Reynolds

Reason for visit: Sales
Recommend this dealership?: YES
Employees that assisted me: Dennis Shepard

Customer Service:

5.0
Friendliness of Staff:

5.0
Quality of Work/Product:

5.0
Price of Work/Product:

5.0
Overall Experience:

5.0
Overall Score:

5.0

Dennis did an outstanding job, and it was one of the best car buying experiences my wife I have ever had !!

May

31

2012

Charles Gentry

Reason for visit: Sales
Recommend this dealership?: YES
Employees that assisted me: Bobby Flippo

Customer Service:

5.0
Friendliness of Staff:

5.0
Quality of Work/Product:

5.0
Price of Work/Product:

5.0
Overall Experience:

5.0
Overall Score:

5.0

This is the second car we've purchased from Bobby and the reason we returned if that Bobby has never pressured us to make a purchasing decision. We feel he has always worked to provide the vehicle we want at a price we can afford. The support staff in Finance and Service have always been very friendly and helpful as well. Based on our experience we will come back for our service needs as well.

May

29

2012

Glenn and Sharon (Sparkie) Glascock

Reason for visit: Sales
Recommend this dealership?: YES
Employees that assisted me: Jim Welch

Customer Service:

5.0
Friendliness of Staff:

5.0
Quality of Work/Product:

5.0
Price of Work/Product:

5.0
Overall Experience:

5.0
Overall Score:

5.0

We have had such good luck dealing with Jim in sales, Alex in customer service getting any problems salved and always friendly and they put our minds at ease. The man in finance department Curtis answered all my questions and help us decide on the extended plans without hard high sales pitches. But I have to say Jim has always been heads up for us in purchasing the right car, which is now two from you company and will be back for the next one, see you then.

May

28

2012

floyd phillips

Reason for visit: Sales
Recommend this dealership?: YES
Employees that assisted me: Jim Hollingsworth

Customer Service:

5.0
Friendliness of Staff:

5.0
Quality of Work/Product:

5.0
Price of Work/Product: N/A
Overall Experience:

5.0
Overall Score:

5.0

Jim was great.Very knowledgeable,and helpful. He knew his products and would recommend him to family and friends.

May

28

2012

floyd phillips

Reason for visit: Sales
Recommend this dealership?: YES
Employees that assisted me: Jim Hollingsworth

Customer Service:

5.0
Friendliness of Staff:

5.0
Quality of Work/Product:

5.0
Price of Work/Product: N/A
Overall Experience:

5.0
Overall Score:

5.0

Jim was great.Very knowledgeable,and helpful. He knew his products and would recommend him to family and friends.

May

24

2012

Timothy Hale

Reason for visit: Sales
Recommend this dealership?: YES
Employees that assisted me: Dwayne Patteson

Customer Service:

5.0
Friendliness of Staff:

5.0
Quality of Work/Product:

5.0
Price of Work/Product:

5.0
Overall Experience:

5.0
Overall Score:

5.0

Dwayne was awesome. He listened to all my questions and concerns and had an answer for all of them. He not only got me what I needed but what I wanted as well. My experience at the dealership was the best vehicle buying experience I have ever had. I am very pleased with my vehicle.

May

21

2012

nathan gorman

Reason for visit: Sales
Recommend this dealership?: YES
Employees that assisted me: Jason Finnell

Customer Service:

5.0
Friendliness of Staff:

5.0
Quality of Work/Product:

5.0
Price of Work/Product:

5.0
Overall Experience:

5.0
Overall Score:

5.0

May

21

2012

Nathan Gorman

Reason for visit: Sales
Recommend this dealership?: YES
Employees that assisted me: Jason Finnell

Customer Service:

5.0
Friendliness of Staff:

5.0
Quality of Work/Product:

5.0
Price of Work/Product:

5.0
Overall Experience:

5.0
Overall Score:

5.0

May

20

2012

Jasmine Haller

Reason for visit: Sales
Recommend this dealership?: YES
Employees that assisted me: Dennis Shepherd

Customer Service:

5.0
Friendliness of Staff:

5.0
Quality of Work/Product:

5.0
Price of Work/Product:

5.0
Overall Experience:

5.0
Overall Score:

5.0

Buying my new Ford Escape was a very enjoyable experience and was the best car-buying experience I have ever had! I attribute this to Mr. Shepherd and the pre-owned team.

May

19

2012

Robert Young

Reason for visit: Sales
Recommend this dealership?: YES
Employees that assisted me: Marcus Whitmore

Customer Service:

4.0
Friendliness of Staff:

5.0
Quality of Work/Product:

4.0
Price of Work/Product:

4.0
Overall Experience:

4.0
Overall Score:

4.2

May

17

2012

Cheryl Mathews

Reason for visit: Sales
Recommend this dealership?: YES
Employees that assisted me: Kyle Fox, Travis Fancher and Mark Simon

Customer Service:

5.0
Friendliness of Staff:

5.0
Quality of Work/Product:

5.0
Price of Work/Product:

5.0
Overall Experience:

5.0
Overall Score:

5.0

May

16

2012

Reason for visit: Sales
Recommend this dealership?: YES
Employees that assisted me: Jason Finnell

Customer Service:

4.0
Friendliness of Staff:

5.0
Quality of Work/Product:

4.0
Price of Work/Product:

4.0
Overall Experience:

4.0
Overall Score:

4.2

May

4

2012

Brian Monday

Reason for visit: Sales
Recommend this dealership?: YES
Employees that assisted me: Aaron Johnson

Customer Service:

5.0
Friendliness of Staff:

5.0
Quality of Work/Product:

5.0
Price of Work/Product:

5.0
Overall Experience:

5.0
Overall Score:

5.0

Aaron was great to work with. He did not pressure us and understood what we were looking for and worked with the budget we gave him. First class all the way. Will continue to give our business and also let all of out friends know the type of excellent service we were given at Landers McLarty. Thank you again. Brian and Angela Monday

May

4

2012

Zach Swanson

Reason for visit: Sales
Recommend this dealership?: YES
Employees that assisted me: Bobby Flippo/Richard Green

Customer Service:

5.0
Friendliness of Staff:

5.0
Quality of Work/Product:

5.0
Price of Work/Product:

5.0
Overall Experience:

5.0
Overall Score:

5.0

Very pleased with new truck and good experience. Only area for improvement would be in the detailing work prior to taking delivery...truck still had some dirty glass,etc.

May

2

2012

Virginia Davis

Reason for visit: Sales
Recommend this dealership?: YES
Employees that assisted me: Charles Dewey and Dennis Shepard

Customer Service:

5.0
Friendliness of Staff:

5.0
Quality of Work/Product:

5.0
Price of Work/Product:

5.0
Overall Experience:

5.0
Overall Score:

5.0

We knew which car we wanted to buy and once the dealership realized we were ready to sign papers, it was a smooth and fairly quick process. The staff was very accomadating and friendly while my family waited. I will shop at this dealership again.

May

1

2012

Reason for visit: Sales
Recommend this dealership?: YES
Employees that assisted me: Oliver Mulcahy and Steve Hudson

Customer Service:

4.0
Friendliness of Staff:

5.0
Quality of Work/Product:

5.0
Price of Work/Product:

3.0
Overall Experience:

4.0
Overall Score:

4.2

April

30

Reason for visit: Sales
Recommend this dealership?: YES
Employees that assisted me: Bobby Flippo

Customer Service:

5.0
Friendliness of Staff:

5.0
Quality of Work/Product:

5.0
Price of Work/Product:

5.0
Overall Experience:

5.0
Overall Score:

5.0

April

23

2012

Ron Williams

Reason for visit: Sales
Recommend this dealership?: YES
Employees that assisted me: Jason Finnell

Customer Service:

5.0
Friendliness of Staff:

5.0
Quality of Work/Product:

5.0
Price of Work/Product:

5.0
Overall Experience:

5.0
Overall Score:

5.0

Having owned over 70 vehicles and averaging one new vehicle per year, this was an easy buying experience and Jason Finnell could not have been better to work with!

April

22

2012

Diana Harvison

Reason for visit: Sales
Recommend this dealership?: YES
Employees that assisted me: Mitchell Nuckols

Customer Service:

5.0
Friendliness of Staff:

5.0
Quality of Work/Product:

5.0
Price of Work/Product:

5.0
Overall Experience:

5.0
Overall Score:

5.0

I walked in knowing what I wanted. Mitch helped me find it. I got what I needed on my trade in without haggling. I took my new Jeep home that day. It was a great experience and I'd recommend Landers/McLarty to anyone!

April

20

2012

Laurel Smith

Reason for visit: Sales
Recommend this dealership?: YES
Employees that assisted me: Jim Welch

Customer Service:

5.0
Friendliness of Staff:

5.0
Quality of Work/Product:

5.0
Price of Work/Product:

5.0
Overall Experience:

5.0
Overall Score:

5.0

Mr. Welch was very knowledgeable and helpful and I appreciated the fact that he did not high pressure me to make a sale, unlike other experiences I have had with car salesmen in the past.

April

20

2012

Dean Whittle

Reason for visit: Sales
Recommend this dealership?: YES
Employees that assisted me: Steve Hudson

Customer Service:

5.0
Friendliness of Staff:

5.0
Quality of Work/Product:

5.0
Price of Work/Product:

5.0
Overall Experience:

5.0
Overall Score:

5.0

Very good. All of the salesmen seemed nice and were willing to help even if I wasn't their customer.

April

19

2012

Patsy Jones

Reason for visit: Sales
Recommend this dealership?: YES
Employees that assisted me: Jim Welch

Customer Service:

5.0
Friendliness of Staff:

5.0
Quality of Work/Product:

5.0
Price of Work/Product:

5.0
Overall Experience:

5.0
Overall Score:

5.0

Very professional and helpful

April

19

2012

Patsy Jones

Reason for visit: Sales
Recommend this dealership?: YES
Employees that assisted me: Jim Welch

Customer Service:

5.0
Friendliness of Staff:

5.0
Quality of Work/Product:

5.0
Price of Work/Product:

5.0
Overall Experience:

5.0
Overall Score:

5.0

Everyone was very professional. Jim Welch made this experience one of the best we have ever had. We are looking forward to our next purchase with Jim.

April

19

2012

Krista Rawson

Reason for visit: Sales
Recommend this dealership?: YES
Employees that assisted me: Aaron Johnson

Customer Service:

5.0
Friendliness of Staff:

5.0
Quality of Work/Product:

5.0
Price of Work/Product:

5.0
Overall Experience:

5.0
Overall Score:

5.0

Aaron and the rest of the team have gone above and beyond to help me through this car buying process. From Aaron on the front line to Cutis in finance and the gentleman from the repair area (sorry I forgot your name)to the rest of the sales staff who were very helpful; I found everyone throughout the process to be helpful and kind without being pushy and obnoxious as I have found in many dealerships. Thank you all for making this a pleasant experience. Sincerely, Krista Rawson

April

18

2012

Cynthia Hill

Reason for visit: Sales
Recommend this dealership?: YES
Employees that assisted me: Isaac Shuler

Customer Service:

5.0
Friendliness of Staff:

5.0
Quality of Work/Product:

5.0
Price of Work/Product:

5.0
Overall Experience:

5.0
Overall Score:

5.0

I was visiting my daughter and she recomended that I talk to this dealership about trading my car as I had said I would like a Jeep Compass. She had recently purchased her car at this dealership and her husband had also purchased his truck from them. I was amazed at how hard they worked to get me exactly what I wanted in a Compass and also to keep the price within my range. I know how much extra work it was for them to sell to me as I live in PA and there were snags in the road, so to speak, in getting this accomplished. Everyone was wonderful to me and it was a wonderful experience to deal with them. My other daughter is now thinking of buying a Jeep from them also simply because they were so great to deal with.

April

16

2012

Reason for visit: Sales
Recommend this dealership?: YES
Employees that assisted me: Jim Hollingsworth

Customer Service:

5.0
Friendliness of Staff:

5.0
Quality of Work/Product:

5.0
Price of Work/Product:

5.0
Overall Experience:

5.0
Overall Score:

5.0

April

4

2012

Jafar Farzan

Reason for visit: Service
Recommend this dealership?: YES
Employees that assisted me: Mitchell Nucklos

Customer Service:

5.0
Friendliness of Staff:

5.0
Quality of Work/Product:

5.0
Price of Work/Product:

5.0
Overall Experience:

5.0
Overall Score:

5.0

Mitch provided excellent customer service - the dealership staff were very knowledgeable and friendly.

April

3

2012

James Ruth

Reason for visit: Sales
Recommend this dealership?: YES
Employees that assisted me: John Camper

Customer Service:

5.0
Friendliness of Staff:

5.0
Quality of Work/Product:

5.0
Price of Work/Product:

5.0
Overall Experience:

5.0
Overall Score:

5.0

This was the best service we have ever received! Mr. Camper was an excellent salesman and went out of his way to assure our happiness with the dealership and our vehicle selection. He spent time trying to locate us a car that had the features we were looking for even when another dealership said they could not locate one, he was able to find us one and had it here the next day! After purchasing the car, he took the extra time to show us some of the features of the vehicle. That extra step really impressed us. We are going to be looking at purchasing another vehicle soon and have already decided to make Landers and Mr. Camper our first priority for that vehicle!

April

2

2012

Cliff Niedzielski

Reason for visit: Sales
Recommend this dealership?: YES
Employees that assisted me: jim hollingsworth

Customer Service:

5.0
Friendliness of Staff:

5.0
Quality of Work/Product:

5.0
Price of Work/Product:

5.0
Overall Experience:

5.0
Overall Score:

5.0

Jim Hollingsworth was very helpful in showing me the new and used vehicles in your lot. He was very complete in his explainations of the different vehicles I was interested in. He was very courtious and spent the time necessary for me to make what I feel was a very good decision. My car had come to its end, it was a Very stressful situation for me, as I had to drive back to Minnesota in a couple days.Thanks Jim for walking me through this, my wife was delighted to see her new Ford Edge.

April

2

2012

Ron Henderson

Reason for visit: Sales
Recommend this dealership?: YES
Employees that assisted me: Jim Welch, Jim Hollingsworth

Customer Service:

5.0
Friendliness of Staff:

5.0
Quality of Work/Product:

5.0
Price of Work/Product:

5.0
Overall Experience:

5.0
Overall Score:

5.0

Overall very good experience. I understand some circumstances and I don't have a problem with that. Sales staff very friendly, sales managers friendly, and finance was good. I tried to get everything done and ready so our time at closing would be short and sweet. We arrived at 430 and left at about 730. Overall I enjoyed the experience at Landers.

April

1

2012

Mike Young

Reason for visit: Sales
Recommend this dealership?: YES
Employees that assisted me: Marcus Whitmore

Customer Service:

5.0
Friendliness of Staff:

5.0
Quality of Work/Product:

5.0
Price of Work/Product:

5.0
Overall Experience:

5.0
Overall Score:

5.0

Marcus was very easy to work with during the car buying process. He was upfront with information, considerate when working out a price, and genuine with customer care. Plenty of vehicles to choose from with different options and packages.

March

30

2012

Bridget Beckfield

Reason for visit: Sales
Recommend this dealership?: YES
Employees that assisted me: Marcus Whitmore

Customer Service:

4.0
Friendliness of Staff:

5.0
Quality of Work/Product:

5.0
Price of Work/Product:

4.0
Overall Experience:

4.0
Overall Score:

4.4

Marcus was wonderful. He was very helpful but never pushy. He was very informed about the Jeeps I drove and very honest. The dealership had a great selection of Jeeps which gave me the opportunity to make a decision based on experience. I am thrilled with my Jeep!

March

28

2012

J. Fox

Reason for visit: Sales
Recommend this dealership?: YES
Employees that assisted me: Nick McGraw & Mike

Customer Service:

5.0
Friendliness of Staff:

5.0
Quality of Work/Product:

5.0
Price of Work/Product:

5.0
Overall Experience:

5.0
Overall Score:

5.0

We purchased a new 2012 Dodge Ram 3500 Dually. We were treated with respect and they did not play games, or go back and forth on price... they shot us a great price and we bought the truck. We wanted some upgrades done on our new truck and they not only took care of us doing what they could there, but they offered to take it to another place to have an installation done that they do not do there and had it ready for us. They were nice, courteous and we will recommend them to our friends & associates.

March

27

2012

Tim Spellman

Reason for visit: Sales
Recommend this dealership?: YES
Employees that assisted me: Oliver Mulcahy

Customer Service:

5.0
Friendliness of Staff:

5.0
Quality of Work/Product:

5.0
Price of Work/Product:

5.0
Overall Experience:

5.0
Overall Score:

5.0

We had started a search for a new or used truck through the internet as well as visiting various dealerships. Typically, internet searches for vehicles are frustrating because nobody will post the prices for used trucks. It was refreshing to see that McLarty has seen the light. Having the price of a used vehicle prior to my visit to the dealership gave me the opportunity to do my research on it and ensure that the price was in line with the vehicles worth. In conjunction with my own investigations I sought out Oliver Mulcahy as he was referred to us by a friend. We found Oliver to be very honest, straight forward and informative. Most importantly he took the time to listen to our needs and did not try to "upsell" us. Ultimately he guided us to several options from a used and new vehicle standpoint. In all, I found the whole purchase process far less stressful than in years past and found Oliver to be an asset by providing information, options and direction which enabled us to make the best decision for us rather than having a salesman talks us into the best decision for the dealership. I would recommend McLarty to any and all looking for cars and trucks, especially with their lifetime powertrain warranty on used vehicles.

March

23

2012

Cassady Watkins

Reason for visit: Sales
Recommend this dealership?: YES
Employees that assisted me: Oliver

Customer Service:

5.0
Friendliness of Staff:

5.0
Quality of Work/Product:

5.0
Price of Work/Product:

5.0
Overall Experience:

5.0
Overall Score:

5.0

Wonderful Experience. Honest and helpful Thank you.

March

22

2012

Robert Shingledecker

Reason for visit: Sales
Recommend this dealership?: YES
Employees that assisted me: Bobby Flippo, Steve Benton

Customer Service:

5.0
Friendliness of Staff:

5.0
Quality of Work/Product:

5.0
Price of Work/Product:

5.0
Overall Experience:

5.0
Overall Score:

5.0

Excellent store! I am impressed with their friendly, helpful attitude.

March

21

2012

David Nicol

Reason for visit: Sales
Recommend this dealership?: YES
Employees that assisted me: Dennis Shepard

Customer Service:

5.0
Friendliness of Staff:

5.0
Quality of Work/Product:

5.0
Price of Work/Product:

5.0
Overall Experience:

5.0
Overall Score:

5.0

I was pleased at the sales staff and enjoyed Dennis Shepard and his advice when making the decision to buy. Will not have to shop any place else again. Repeat business says it all to me.

March

19

2012

Dana Byrum

Reason for visit: Sales
Recommend this dealership?: YES
Employees that assisted me: charles dewey

Customer Service:

5.0
Friendliness of Staff:

5.0
Quality of Work/Product:

5.0
Price of Work/Product:

5.0
Overall Experience:

5.0
Overall Score:

5.0

They were very helpful and honest...two things that were hard for us to find anywhere else.

March

19

2012

Freddie Ferguson

Reason for visit: Sales
Recommend this dealership?: YES
Employees that assisted me: Bobby F & Mark Simon

Customer Service:

5.0
Friendliness of Staff:

5.0
Quality of Work/Product:

5.0
Price of Work/Product:

5.0
Overall Experience:

5.0
Overall Score:

5.0

Bobby F. Awesome salesman and GREAT knowledge of the Ford product. Told him what I wanted and he helped make it happen. Mark Simon. Made the buying process the best car buying experience I've ever had. Thanks Guys!

March

18

2012

Lee Lewis

Reason for visit: Sales
Recommend this dealership?: YES
Employees that assisted me: Gary Wood and Marcus Whitmore

Customer Service:

5.0
Friendliness of Staff:

5.0
Quality of Work/Product:

5.0
Price of Work/Product:

5.0
Overall Experience:

5.0
Overall Score:

5.0

Everyone was very friendly and answered all out questions.

March

18

2012

Lawrence Duerkes

Reason for visit: Sales
Recommend this dealership?: YES
Employees that assisted me: Leon Elsea

Customer Service:

5.0
Friendliness of Staff:

5.0
Quality of Work/Product:

5.0
Price of Work/Product:

5.0
Overall Experience:

5.0
Overall Score:

5.0

just overall greate experiance

March

14

2012

Reason for visit: Sales
Recommend this dealership?: YES
Employees that assisted me: Bobby Flippo

Customer Service:

5.0
Friendliness of Staff:

5.0
Quality of Work/Product: N/A
Price of Work/Product: N/A
Overall Experience:

5.0
Overall Score:

5.0

We enjoyed working with Bobby Flippo in buying our Ford F-350 Super Duty. He was very knowledgeable and helpful. He clearly understood what my wife Kathy and I wanted in a new truck. Bobby helped us through the buying experience and we are very satisfied. We really look forward to our new Ford and can’t wait to drive it home. Bobby has been helpful and always upbeat and positive. He has answered all our questions and said he will personally orient us to our new vehicle. We look forward to our orientation to our new truck. I know it is a very sophisticated truck with lots of features and upgrades. We are very excited about our new Ford F-350 Super Duty Lariat. Landers McLarty Ford is very lucky to have an excellent person like Bobby.

March

8

2012

Reason for visit: Sales
Recommend this dealership?: YES
Employees that assisted me: ALEX

Customer Service:

5.0
Friendliness of Staff:

5.0
Quality of Work/Product:

5.0
Price of Work/Product:

3.0
Overall Experience:

5.0
Overall Score:

4.6

February

24

2012

Eric Jenkins

Reason for visit: Sales
Recommend this dealership?: YES
Employees that assisted me: Jim Scoggins and Mike Powers and Gary in finance (Can't remember last name)

Customer Service:

5.0
Friendliness of Staff:

5.0
Quality of Work/Product:

5.0
Price of Work/Product:

5.0
Overall Experience:

5.0
Overall Score:

5.0

I came in for a truck brochure and left with the truck of my dreams. Third vehicle i have bought at Lands McLarty and will be back when we get ready to buy my wife's Explorer. I honestly believe the team here fought to get me into this truck and will absolutely continue to do business with this dealership if this kind of treatment continues. Thank you, eric

February

23

2012

Reason for visit: Service
Recommend this dealership?: YES
Employees that assisted me: Mike Powers

Customer Service:

5.0
Friendliness of Staff:

5.0
Quality of Work/Product:

5.0
Price of Work/Product:

5.0
Overall Experience:

5.0
Overall Score:

5.0

They were all very helpful and went out of their way to help me. I am very thankful.

Bentonville FORD Dealer Specializing in New & Used FORD Automobiles in AR